Personal Information Protection Policy
We will handle personal information appropriately.
Compliance with Laws, Regulations, and Other Standards Concerning the Protection of Personal Information
We will comply with laws, national guidelines, and other norms regarding the handling of personal information.
Appropriate handling of personal information
We will clearly define the purpose of use of personal information within the scope necessary for our business activities, and will acquire, use, and provide personal information appropriately. We shall limit the use of acquired personal information to the scope of the purpose of use, and shall take measures to ensure that personal information is not used for any other purposes.
3. Ensuring the safety and accuracy of personal information
We will take reasonable measures to prevent unauthorized access to, and loss, destruction, falsification, or leakage of, personal information we handle, and will take necessary corrective measures.
4. Continuous Improvement of Personal Information Protection Efforts
We will continuously review and improve our efforts to protect personal information.
Handling of Personal Information
We recognize the importance of protecting personal information, have appointed a person in charge of personal information protection management, and have established and are operating a management system for personal information protection that includes policies, regulations, and an operational structure for personal information protection, and we are committed to appropriate handling and continuous improvement.
Purpose of obtaining personal information
The purposes for which we use personal information when we acquire it will be clearly stated in advance as follows. In the event that we acquire personal information for purposes other than those listed below, we will clearly state the purpose of use each time the information is acquired. Please be advised that, if you choose not to provide us with your personal information, we may not be able to fulfill the stated purpose of use of your personal information.
(1) Use of personal information in business activities
(1) Personal information of persons making inquiries, consultations, and suggestions
(2) Appropriate response to inquiries, consultations, and suggestions
(iii) Contact (answers and questions in response to inquiries, consultations, and suggestions)
(2) Personal information of those who provide us with opinions and comments on our services
(vi) Improvement of services and sales promotion
(iii) Personal information obtained from business partners and sales activities
Contact and follow-up in business activities
(iv) Information on business activities and services
(iv) Personal information obtained from public information, lists of names distributed at events, etc.
(v) Information on business activities and services
(3) Use of all personal information held as statistical information
All personal information in our possession may be used and disclosed as statistical information that does not identify individuals.
2. Use of Personal Information and Changes in Purpose of Use
We will use personal information within the scope of the purpose of use that has been clearly indicated to the individual. In the event that personal information is to be used beyond the scope of the stated purpose of use, we will notify the individual to that effect and use the information only after receiving his/her consent.
Disclosure and provision of personal information to third parties
We will manage personal information appropriately and will not disclose or provide personal information to any third party without prior consent of the individual. However, we will not disclose or provide personal information to third parties without the prior consent of the individual, except in the following cases
(1) When disclosure of personal information is requested under proper procedures in accordance with laws and regulations.
(2) When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
(3) When disclosure is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual concerned.
The Group will not disclose or provide specified personal information to third parties, except as permitted by law.
Joint Use of Personal Information
We will share personal information (excluding Specified Personal Information) held by us within our group to the extent necessary to achieve the purpose of use.
Procedures for Disclosure, Correction, Deletion, and Suspension of Use
When we receive a request from a person or his/her representative to confirm the content, disclose the purpose of use, correct, add, delete, stop use, erase, or stop providing to a third party (hereinafter referred to as "disclosure, etc.") of personal information in our possession, we will notify the person or his/her representative of the purpose of use, correction, addition, or deletion of the content, stop use, erasure, and stop providing to a third party. We will respond appropriately to requests for disclosure, etc. (hereinafter referred to as "disclosure, etc.").
The personal information to be disclosed is a collection of information systematically organized for easy retrieval by us, and is subject to our ability to respond to requests for disclosure.
Please note that personal information obtained in the course of commissioned work is not subject to such requests, as we do not have the authority to disclose such information.
Disclosure of Personal Information
Disclosure, etc.
In order to prevent leakage of personal information to third parties, we will respond to requests for disclosure of personal information stored by our group only after confirming the identity of the individual in accordance with our established procedures.
2. Reasons for not being able to respond
Please note that we will not be able to respond to requests for disclosure, etc., in the following cases. In such cases, we will notify you by certified mail, clearly indicating the reason why we are unable to respond to your request. Please note that the enclosed stamps will be used for such notification.
(1) When we are unable to confirm the identity of the individual or his/her representative (in the case of a representative, confirmation that the individual has given his/her consent)
(ii) When the "Personal Information Disclosure Request Form" or "Personal Information Correction Request Form" is incomplete.
(iii) When personal information has already been disposed of or erased
(iv) When the personal information requested for disclosure is not the subject of disclosure or cannot be identified (in the case of a request for disclosure)
(v) When there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party
(vi) If there is a risk of significant hindrance to the proper conduct of our business
(vii) If it would violate laws and regulations.
3. Procedures for Disclosure, etc.
Please follow the procedures below to request disclosure of personal information entrusted to us.
(1) Disclosure Request Form
Please use the prescribed "Form 1 Personal Information Disclosure Request Form" to request disclosure, and the prescribed "Form 2 Personal Information Correction Request Form" to request correction, deletion, or suspension of use.
(2) Procedure for requesting disclosure, etc.
Please download the aforementioned form, fill in the required information, enclose documents verifying your identity, documents verifying your proxy if you are a proxy, and the mailing fee (please refer to (4) below), and send it by registered mail, postage prepaid. Please enclose the required information and send the form by registered mail to our group company.
(3) Documents to be enclosed
(1) Identification documents
If the request is made by the person himself/herself, please enclose one of the following documents to confirm the identity of the person.
Copy of health insurance card
Copy of passport
Certificate of residence (without permanent address and family information) or Certificate of Registered Matters of Alien Registration
Documents confirming the agent's identity
If the request is made by a proxy, please enclose the following documents in addition to the aforementioned identification documents for the purpose of identification of the principal and proxy.
Certificate of residence of the proxy (not including permanent domicile and family information) or Certificate of Registered Matters of Alien Registration
In the case of a proxy by power of attorney, a letter of attorney with a certificate of seal impression indicating that the proxy is acting on behalf of the Company
In the case of a legal representative, a document such as a copy of the family register that certifies the representative's status as a legal representative
Please submit a certificate of residence that includes the applicant's current address.
Please fill in the "domicile of residence" and "family information" sections of the certificate of residence and family register, etc., so that these sections cannot be identified. (In this case, please note that the documents will be disposed of promptly by appropriate means after the response is made and will not be returned.)
(4) Handling charge
For each request, a fee equivalent to the actual cost of registered mail with proof of delivery will be charged. Please enclose the necessary stamps (25g or less) for standard mail, registered mail fee, and certified mail fee as stipulated by Japan Post when making a request for disclosure, etc. (Please refer to the website of Japan Post, etc. for details). (Please check the Japan Post website, etc.)
If the fee is insufficient or not enclosed, we will notify you to that effect, but please understand in advance that we will assume that no request for disclosure has been made if the fee is not received within the prescribed period. (Please note that any other materials enclosed will be disposed of in an appropriate manner and will not be returned.)
4. Contact for our response to your request for disclosure, etc.
We will notify you of our response to your request for disclosure, etc. by certified mail, return receipt requested, to the address indicated on the request form (if the request is made by a proxy, please clearly indicate the mailing address on the form). We will notify you by certified mail to the following address. Please note that our response to your request will be deemed "complete" even if our response is returned to you due to an incomplete address or non-receipt of your request.
5. Handling of Personal Information Obtained in Connection with Requests for Disclosure, etc.
Personal information obtained by our group in connection with a request for disclosure, etc. will be used only to the extent necessary to respond to the request for disclosure, etc.
Please note that documents such as residence certificates sent to us will not be returned.
The "Personal Information Disclosure Request Form" and "Personal Information Correction Request Form" will be retained for the necessary period (approximately 3 months) after notification of the results of your inquiry is sent, and then disposed of in an appropriate manner.
Documents (residence certificate, etc.) used to confirm the identity of the individual and his/her representative will be disposed of in an appropriate manner immediately after the response is made by the Group.
Concerning information on our web services
Use of cookies and other unique IDs
The web services operated, managed, and provided by our group (hereinafter referred to as "our group web services") include pages and contents that use cookies and other unique IDs for the purpose of improving customer convenience. However, we do not identify customers' personal information from the information based on these cookies and other unique IDs.
Customers can refuse to receive cookies and other unique IDs or display a warning when they are received by changing the settings on their web browsers or other predetermined settings. Please note that you may not be able to receive some services if you refuse to accept cookies.
2. Use of Access Log Information
Our web service records access log information, such as your IP address, to our web service.
This information is used to understand how our web services are being used and to track down the cause of any problems that may occur, and is not used to identify customers' personal information except for services that require user authentication.
3. Information Handling Scope of Our Web Services
Handling of Information on Our Web Services" describes the information on our web services and does not cover web services other than our web services.
4. Handling of Information on Linked Websites
We are not responsible for the handling or security of personal information on other web services linked to our web services.
The above is all.
